When you onboard with Discover, there may be a chance that you have an overlapping funding period with an alternative software provider. To make this transition as smooth as possible, please follow the steps outlined below.
- Go into your old software and end the children enrolments for the last Friday before Go Live In Discover
- Remove all Calendar entries from your old software prior to Go Live
- Ensure all Invoicing & Parent Payments have been completed
Complete all your normal checks and updates in your previous system then, print and keep a copy of your RS7 up to the cutover date.
Then at the end of the current funding period
- Email the copy you have kept of the RS7 from the old platform.
- Submit the rest of the RS7 electronically via Discover.
On your Go Live Date, your Onboarding Specialist will send an email to the Ministry to advise them of the change in Software.
The Ministry will connect Discover and let us know. We will advise you once this has been completed.
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