If you are using the Discover Tablet + Pin but you cannot see the QR Code on the Tablet Sign in screen, contact Discover (support@superioradmin.co.nz) and we will enable this for you. This is what allows you to use the Home App with Discover.
Parents/Guardians need the following to be able to access the Home App/Web.
1. A Unique Email address
2. A mobile number
2. Have Primary Carer Ticked
3. Have Can Pick Up Ticked
To check this information
- Go to Reports
- Children Reports
- Contact Report
- In details - select email address, phone number, can pick up, primary contact, etc.
- Select Get Report
Once you have run the report, Identify any Emails & Permissions that are missing.
Update this information in the Contact Profile.
For example: This contact is missing a phone number, email address, and the Primary Carer Permission. These will need to be updated before they will have access to Home.
To add in any missing information
- Go to the Children Menu
- Select the Child
- Go to the Contact Tab
- Select the Contact
- Add in the missing information
- Select Save
Please Note: Only the Billpayer can access the Financial Information via the Home App
If Primary Carer is not ticked, there will be functions missing from the App: Such as Attendance Verification.
Once all tasks are complete invite your families to the Home App
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