Home App: Care Learning Timeline

The learning timeline within Home App gives Parent/Guardians the ability to view a holistic timeline of their child/children's learning journey from the centre they are enrolled in. This includes Posts, Documents and Tables as created by the educators as well as Moments the families create on the app.

Please note: Currently families are unable to view Canvas type documentation on Home App.

To view Canvas on Home web, families can take the following steps:

1. Log in to home.myxplor.com
2. Click on the relevant link Canvas, on the left hand side of the page
3. Click on any visible document to view in detail

To View the Timeline in Home App

1. Navigate to the Care tab 
2. Select View All

   

Viewing the Learning Timeline

Posts, Documents and Tables are created by the educators using the Playground platform. They can be viewed by families through the learning timeline on their Home App by navigating to the Care tab, View All Learning.

Families will be able to interact with educators and other families of tagged children through public comments on the published Posts, Tables, Documents and Moments.

Refreshing the Timeline

The timeline can be manually refreshed, allowing the parents/guardians to access for the most recent information on their children.

1. Pull down at the top of the scrollable timeline until a progress indicator appears.
2. Release and the data should start loading
3. Once completed, the most recent information should be displayed.

Troubleshooting

Failed refresh: No network connection

When a timeline refresh fails, the timeline should visually return to how it was prior to the refresh. You will receive a notification as to what went wrong. Often this is due to a failed network connection. In this case, please check your network connection and try again.

Media

Families will be able to see any media attached to the documentation their child is tagged in. The parent/guardians will be able to view all and any attached images that have been included published documentation. User will be able to:

• See all images
• Swipe through the images
• Tap on an image to view it full screen
• Parent/guardians will be able to view and play any attached videos and hear the sound of the video. User will be able to:
• See a thumbnail of the video
• If enabled, see the video autoplay
• Tap on the video to play full screen
• Hear the audio of the video (if any)
• Stop video playback
• Start video playback

Comments

Families will be able to see comments on a published Post, document or table. These comments will be open to all parent/guardians of children tagged as well as educators and centre staff. Comments are created in a more communal way, comparable to facebook or instagram, and do not act as direct messages between the parent and educator.

When viewing a Post, the families should see all the comments on the Post. These could be from educators, other parent/guardians or from themselves.

• A comment from the logged in user should appear in a grey message box on the right of the screen.
• A comment from another parent should appear in an orange message box on the left of the screen. Only the parents first name should be visible
• A comment from an educator should appear in a green message box on the left side of the screen.
• Families are able to post a comment on any documentation posted. These comments are viewable by all educators at the service, and by any parents who have children tagged in the post. These are public comments.
• Comments should post when the device is online
• New comment should show ‘Posting’ while it is being posted.
  
  

Please note: Comment fails to post
When the device is offline, the comment should fail to post. The parent should see an error saying that the comment failed and the option to try again should appear. Tapping try again should try to post it again.

1. Create a Moment

Parent/Guardians can add events to their timeline to keep track of their child's learning journey. These posts are called Moments.

1. Press on Care tab.
2. Beside the Learning title, click View All
3. Press on the double Camera icon on the top right.
4. Select Photo, Video, or Gallery
5. If necessary, grant the app permission to your camera.
6. Add a photograph/video.
7. Write text under the description.
8. Add a location.
9. Tag a child if there is more than one.
10. Press the send icon in the top right.
11. Wait for the Moment to upload fully.
12. Done.

2. The Learning Gallery 

The Learning Gallery Archive now has a bulk download feature that will help you keep beloved memories of your child's learning.
By following these steps, you can build a collection of all the media your childcare has uploaded around your child's learning and development.

Download Instructions

1. In the Home App, Go to Care > Click View All
2. Click the Image Icon and then Select your Child
3. Click the Clock Icon
4. Click the Send Email button
5. You will receive an email with all the media your child has been tagged in

Please note: This can take some time, please allow a few hours for the email to arrive if you're downloading quite a few files. 

If you would prefer to download one image at a time:

1. In the Home App, navigate to the Care tab
2. Select Learning > View All
3. Click the Image Icon    
4. Select your Child
5. Tap on the image, then tap the download arrow at the top right of the screen.

3. Filter by Child/Children

To manage which learning journeys are viewable on the timeline, follow the instructions below

Select all children
Parents should be able to easily select all the children they have permission to view the timeline for.

1. Tap on the top right circle icon to bring up the child selection screen.
2. Tap on ‘All children’
3. Tap ‘Next’
4. You should see learning documents for all the children that you have permission to view.

Select a child
Parents should be able to easily select an individual child to view their learning document timeline.

1. Tap on the top right circle icon to bring up the child selection screen.
2. Tap on the first child the user has permission to view
3. Tap ‘Next’
4. The parent should only see learning documents for that child.