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We’re committed to continuously improving Discover and have some exciting updates to share with our services this week.

Discover

These features will be available as of Thursday, 09 October 2025. 

Bug Fixes

• Center Balance Report: Improved the Centre Balance Report so that balances now correctly reflect all transactions and consistently align with the child’s actual account balance in Discover.

• Debit Success Direct Debit Report: We have enhanced payment reporting by clearly displaying the reasons for payment failures. The error details are now visible in the Payment Log and related reports. This ensures customers and staff can easily understand why a payment failed.

• Debit Success Transaction Fees: Updated the payment setup screen to clearly display who covers the transaction fees for each payment method, ensuring better transparency for parents and centres.

We're here to help

Drop into our Expert Hour for Q&A time with an expert from the Discover training team.

Swing by Playlunch for expert help on using Playground.

Join our online communities for peer-to-peer help!

Register for our upcoming free Training sessions.

Check out the Discover knowledge base for Discover tips, review our Top Support FAQs or access our Learning Paths.

Explore more features—catch up on recent releases in our Release Notes Hub.