Home App: Account

Inbox

The Inbox screen in the Home app allows you to communicate with Teachers and view important updates from your Admin team.
From this screen, you will also be able to view all notifications from the Centre, so you can keep up-to-date with your Child's day!

Messages

Messages are a means of communicating with the Teachers at your service.
Messages with the service logo next to them were sent from a Teacher, and those with orange initials are messages the account holder has sent to the Teacher.
To view a message and reply, tap the title, then tap into the text field at the bottom of the page. Tap the paper airplane icon to send your comment.
To send a message to the Teachers at your service, tap the pencil icon at the top right-hand side of the screen, select the service (if your child/ren attend multiple services) and type in your title and message before tapping the airplane icon to send. 

Please note: if you respond to a message from a Teacher that has multiple recipients, your message will be visible to all recipients.

If you would like to keep your message to Teachers private, we recommend creating a new message.

Admin Posts

Admin posts come directly from your Service Administrator.
To view, tap on Admin Posts > Tap on the title.

Notifications

Any notifications you receive from the service (messages, admin posts, health updates, observations etc.) will appear in your notifications tab.

Clicking on these notifications will allow you to view the relevant content.

If you would like to adjust the types of notifications you receive, clicking on the cog icon at the top right-side of the screen will take you to the notification settings screen (this can also be accessed from Accounts > Settings (see below for further detail).

Electronic Attendance Verification

Parents/Guardians who have access to the Home App will now be able to approve their child/children’s attendances, electronically through the release of Home EAV (Electronic Attendance Verification). 

To complete this, parents/guardians have two areas within the Home App to navigate and can complete this at the end of the week. 

1. Log into the Home app.
2. Navigate to the Accounts Tab.
3. Select Attendance Verification. 

4. The parent/guardian will be able to select which child to view or verify attendances for. 

5. By selecting View Attendances, the parent/guardian will be able to see all attendances and their status. They can also filter data to view Unverified, Verified, Disagreed and Sort by date. By selecting the check box to the left of the week/weeks the parent/guardian wants to action, a menu will appear at the bottom of the screen which parent/guardian can select to Verify or Disagree. 

5. Once Verify has been selected, the parent/guardian will be taken to a screen listing the session date/dates for the week/weeks selected. If they agree that the mentioned sessions are correct, the parent/guardian has the opportunity to write their own comment or can use the pre-generated one, which states, I confirm that all attendance details for [insert child’s name] are correct. Select confirm. 

6. If the parent/guardian would like to review their historical record of verification, they can tap the down arrow to the right of Verified and the screen will populate the details they sent verifying the chosen sessions. Parents/guardians can unverify at any time if they review the information and find it to be incorrect. The parent/guardian will need to either speak with their centre administration to amend the sessions before following this process to reverify. 

Read more about EAV in the Funding Handbook.

Settings

Notification Settings
Users can elect which notifications they would like to receive push notifications for and which they would prefer to check the app for when they are ready.

To customise their notifications, users will navigate as follows:
- Account
- Settings
- Notification Settings
- Select System Notification Settings and through their nominated device settings, make sure notifications are toggled on.
- Back in the Home App, users will be able to toggle on the notifications they want to receive and toggle off those they don't
  

  

Log Out
Users can log out of their Home App, returning them to the Sign In dashboard.

- Account
- Settings
- Log Out


Get Help
This will connect Home App users with their BMS support team to help troubleshoot or navigate features that are of a concern to them.

Give Feedback
This feature will connect Home App users to rate their Home App experience out of 5 stars and offers a platform to provide feedback back to our Product team.